Q.
What is the meaning of SoDa? Are you selling beverages?
A. SoDa is standing for Solar
radiation Data. It could have been SRD, or SoRaDa...
Q. What is a service for registered users?
A. There are two types of services: free and for registered users. An identifier and a password are requested to access services for registered users. Otherwise, the access is free and unlimited; no registration is needed. Each service for registered users has a free counterpart, limited usually to a certain period of time. This allows any user to test the service before registration.
Q. How can I access a SoDa Service?
A. There are two types of services: free and for registered users. An
identifier and a password are requested to access services for registered users. Otherwise, the access is free and unlimited. To be granted
an access to a service for registered users, please contact the sales support (click on "Contact
Us", bottom of page). You will receive a quotation. Before,
you are requested to explore the similar service for free
to be sure that the results are satisfying you. Note that the service for free is identical to the actual service, except that its temporal
coverage is limited.
Q.
I want to open an account
A. Contact the sales support (click
on "Contact Us", bottom
of page). You will receive a quotation. Before, you are requested
to explore the similar service for free
to be sure that the results are satisfying you. Note that the service for free is identical to the actual service, except that its temporal
coverage is limited. Once you agree on the contract, an identifier
and a password will be sent to you.
Q.
What can I do with my account?
A. The account is open on payment
of the annual subscription fee. During this 12 months period, you
will be entitled to access the services you have suscribed to on
an unlimited basis.
Q.
How much is a fee for a "restricted" service?
A. The annual fee is a function
of the services you want to suscribe. Contact the sales support
for a quotation (click on "Contact
Us", bottom of page).
Problems in executing services - What do I need to exploit SoDa? - How can I contribute to the SoDa Service - What is available and how can I access a service -
Problems in executing services
Q. When
executing a service, an error "the Soda Service
has encountered an error" appears.
A. This service is temporarily down. Try later.
If it still does not work, contact the technical team (see bottom
of page "Contact Us").
Q. When
executing a service, no error message appears but the page
"Results of your request" is empty .
A. This service is experiencing a problem. Please,
tell us and contact the technical team (see bottom of page "Contact
Us").
Q.
No graph appears in the Results page. I know that
there should be a graph and it does not show.
A. C heck that the browser allows images
that are sent by other web sites.
Q.
I
launched a service. The screen remains empty. What
should I do?
A. If the standard interface does
not appear, the requested service is likely using Java. Check
the execution of Java by the browser.
What do I need to exploit SoDa? How to configure the browser
Q.
What do I need to exploit the SoDa Service.
A. A standard browser is sufficient.
Q.
I was using the server soda.cma.fr/SoDa.
It cannot be accessed.
A.
This site is re-directed
to "www.soda-is.com". You thus benefit from new functionnalities
that do not exist in the Java version that was exploited on the
site "soda.cma.fr". However, in case, you cannot access
a service you are used to, please, let us know.
Q.
Do I need Java to perform a request to the SoDa Service?
A. No
need for Java to launch a service. A new interface is now deployed
that launch a service without using Java. Click on "Services"
in the menu on top or on "Access a Service" on the left
menu. Select your domain of interest in the list. Select a service.
To access this service, click on the corresponding button "LAUNCH".
"INFO" provides information on the service and "LOOK"
shows a commented example of results.
Q.
I cannot see the pages describing the services,
nor the pages showing the exemples.
A. Check that the browser is allowing
pop-up windows.
How can I contribute to the SoDa Service
Q.
I have a database of interest to the SoDa public.
I have made a wonderful application that solves
many problems of the SoDa public. I want to make my knowledge available
to the SoDa public and would like to become a provider of
service. What should I do?
A. Contact us. You may have a look
to the technical details in this document.
What is available and how can I access a service
Q.
What is available in the SoDa Service
A. Click on the item "services"
in the upper menu. A page will show the various domains. Select
one. The list of services will appear. For each service, an "info"
page is available describing the service.
Q.
How can I access a SoDa Service
A. There are two types of services:
free and restricted access. This
is clearly indicated. Click on the "launch" button. If
the access is restricted, then an identifier and a password are
requested. To be granted an access, see FAQ on business matter.
Last
update:
3/27/08 1:55 PM